What support do you provide after launch?

We pride ourselves on supporting our clients through the benefits design phase through to launch and ongoing support, so we will be there to support with presentations and provide draft communications for employees to support your employee benefits journey. You will feel supported through all stages. Each client has a designated team of contacts rather than a call centre – this means that your contact will understand your queries and will get t know you and your requirements over the years that we support you.

How much work is involved in setting up the Portal/App?

We are able to set EB Now up within a week of being provided your employee data and full details of any existing benefits you have. We draft the platform for you to review. Our aim is to obtain a general overview of your schemes – we have draft wording available for all providers and scheme types, so there is no need for you to draft any wording and we have draft employee communications that we can provide to help to launch and administer your employee benefits in the future.

Can we have more substantial benefits along with perks?

Of course, we’re an independent benefit broker so we have access to the whole market so we can offer more substantial schemes such as group life insurance, critical illness, private medical etc.

Can I give different benefits to different people?

Yes, you can. You may want to give unique benefits to your executives or a particular scheme to junior colleagues. The benefits dashboard that employees see is from the context of their employee ‘level’ so they only see what is relevant to them.

How long will the process take as a small business, as we are always so busy and time poor?

We will manage the building of your portal, the onboarding the messaging and manage all of the heavy lifting to get you live. All we ask is a few hours of your time to get everything up and running.

How long is the contract?

We believe the proof is in the pudding, so a one year rolling arrangement is all we ask.

FAQs

What support do you provide after launch?
How much work is involved in setting up the Portal/App?
Can we have more substantial benefits along with perks?
Can I give different benefits to different people?
How long will the process take as a small business, as we are always so busy and time poor?
How long is the contract?

Let’s Make Things Happen for Your SME

Contact Us Now!

Email: hello@ebnow.com

London Office: 60 Pembroke Road, Kensington, W8 6NX

Altrincham Office: KB House, Scott Drive, Altrincham, Cheshire, WA15 8AB

FAQs

FAQs

What support do you provide after launch?

How much work is involved in setting up the Portal/App?

Can we have more substantial benefits along with perks?

Can I give different benefits to different people?

How long will the process take as a small business, as we are always so busy and time poor?

How long is the contract?

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Let’s Make Things Happen for Your SME

Contact Us Now!